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TERMS OF SERVICE OF DATAIZE

Last Updated: February 24, 2026

IMPORTANT:

  • WELCOME TO THE DATAIZE WEBSITES, APPLICATIONS, AND INSIGHT ON ONCOLOGY PLATFORM LOCATED AT WWW.DATAIZE.IO, TOGETHER WITH ANY RELATED SOFTWARE APPLICATIONS, APPLICATION PROGRAMMING INTERFACES (APIs), DATA PROCESSING SERVICES, RESEARCH SUPPORT PLATFORMS, AND TECHNICAL COMMUNICATIONS (COLLECTIVELY, THE "SERVICES").
  • DATAIZE PROVIDES AN AGENTIC AI PLATFORM FOR CANCER RESEARCH AND ANALYSIS. THE SERVICES OFFER ONCOLOGY DATA PROCESSING, AI-DRIVEN STATISTICAL ANALYSIS, MACHINE LEARNING MODEL DEVELOPMENT, VISUALIZATION, RESEARCH SUPPORT, AND ALGORITHM VALIDATION. THE SERVICES ARE OFFERED IN STARTER AND PRO TIERS WITH DIFFERENT STORAGE, COMPUTE, AND SUPPORT LEVELS.
  • THIS TERMS OF SERVICE AGREEMENT (THESE "TERMS") IS A LEGAL AND BINDING AGREEMENT BETWEEN YOU ("YOU," "YOUR" OR "USER") AND SEOUL MEDICAL INFORMATICS INTELLIGENCE LAB, INC., A CORPORATION ORGANIZED UNDER THE LAWS OF THE REPUBLIC OF KOREA AND DOING BUSINESS AS "DATAIZE" ("COMPANY," "WE," "US," OR "OUR"). THESE TERMS GOVERN YOUR ACCESS TO AND USE OF THE SERVICES.
  • BY REGISTERING FOR, USING, OR OTHERWISE ACCESSING THE SERVICES, YOU ARE CONSENTING TO BECOME A PARTY TO THESE TERMS AND AGREEING TO BE BOUND BY AND COMPLY WITH (1) THESE TERMS OF SERVICE AND (2) THE DATAIZE PRIVACY POLICY (THE "PRIVACY POLICY"), WHICH IS INCORPORATED HEREIN BY REFERENCE AND GOVERNS OUR COLLECTION, USE, DISCLOSURE, AND STORAGE OF YOUR PERSONAL INFORMATION, SENSITIVE MEDICAL DATA, INSTITUTIONAL DATA, AND RESEARCH DATA.
  • THE SERVICES ARE DESIGNED FOR USE BY PROFESSIONALS, RESEARCHERS, AND INSTITUTIONAL USERS (SUCH AS HOSPITALS, LABORATORIES, AND UNIVERSITIES). THE SERVICES ARE NOT INTENDED FOR DIRECT PATIENT USE OR FOR CONSUMERS SEEKING MEDICAL CARE. THE SERVICES DO NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT AND ARE NOT A MEDICAL DEVICE UNLESS EXPLICITLY CERTIFIED UNDER APPLICABLE LAW. OUTPUTS AND ANALYTICS ARE PROVIDED FOR RESEARCH AND INFORMATIONAL PURPOSES ONLY AND MUST NOT BE USED AS SOLE BASIS FOR CLINICAL DECISIONS.
  • THE SERVICES ARE AVAILABLE ONLY TO USERS 18 YEARS OF AGE OR OLDER. IF YOU ARE UNDER 18 YEARS OLD, YOU MAY NOT USE THE SERVICES. THE SERVICES ARE NOT INTENDED FOR CHILDREN UNDER 14 YEARS OLD, AND WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN.
  • YOUR PERSONAL INFORMATION IS PRIMARILY GOVERNED BY THE LAWS OF THE REPUBLIC OF KOREA, INCLUDING THE PERSONAL INFORMATION PROTECTION ACT (PIPA), AND MAY BE SUBJECT TO OTHER LAWS SUCH AS THE GENERAL DATA PROTECTION REGULATION (GDPR), HIPAA/CMIA, AND OTHER REGIONAL REGULATIONS, AS FURTHER DESCRIBED IN THE PRIVACY POLICY. BY USING THE SERVICES, YOU CONSENT TO THE INTERNATIONAL TRANSFER AND PROCESSING OF YOUR INFORMATION AS DESCRIBED IN THE PRIVACY POLICY.
  • IF YOU DO NOT ACCEPT AND AGREE TO ALL THE TERMS AND CONDITIONS OF (1) THESE TERMS OF SERVICE AND (2) THE PRIVACY POLICY, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES.
  • THESE TERMS MAY CONTAIN LIMITATIONS OF LIABILITY AND A DISPUTE RESOLUTION CLAUSE. PLEASE REVIEW THEM CAREFULLY.
  • DATAIZE MAY AT ANY TIME AMEND THESE TERMS. IF WE DO, WE WILL UPDATE THE "EFFECTIVE DATE" AT THE TOP AND, WHERE REQUIRED BY LAW OR IF WE MAKE MATERIAL CHANGES, PROVIDE ADDITIONAL NOTICE (E.G., EMAIL OR IN-PLATFORM NOTICE). YOUR CONTINUED USE OF THE SERVICES FOLLOWING ANY SUCH UPDATE CONSTITUTES YOUR ACCEPTANCE OF THE REVISED TERMS. IF YOU DO NOT AGREE, YOU MUST STOP USING THE SERVICES.
  • SUPPLEMENTAL TERMS, POLICIES, OR DOCUMENTS POSTED ON THE SERVICES FROM TIME TO TIME ARE INCORPORATED INTO THESE TERMS BY REFERENCE.

1. ACCESS TO THE SERVICES

A. Eligibility and Use

You ("User" or "Customer") may use the Services only if you have the legal capacity to form a binding contract with DATAIZE, and only in compliance with these Terms and all applicable laws.You may use the Services only if you (i) are at least 18 years old, (ii) have the legal capacity to enter a binding contract with DATAIZE, and (iii) use the Services only in compliance with these Terms, the Privacy Policy, and all applicable laws and regulations.The Services are intended for use by professionals, researchers, and institutional users (such as hospitals, laboratories, and universities), and you represent that you have any professional or institutional authority required to use the Services for your intended purpose.

B. Definitions

For purposes of these Terms:
  • "Account" means a registered DATAIZE account.
  • "De-Identified Data" means pseudonymized, anonymized, or otherwise de-identified data as described in Section 1.4 and Section 7 of the Privacy Policy.
  • "Institutional Data" means data supplied or controlled by a hospital, clinic, laboratory, university, research institute, or other organization that uses the Services, as described in Section 1.3 of the Privacy Policy.
  • "Outputs" means any results, analytics, summaries, graphs, reports, model outputs, or other data generated by the Services from User Content.
  • "Personal Information" has the meaning given in the Privacy Policy and generally includes information that identifies or relates to an identifiable individual.
  • "Privacy Policy" means the DATAIZE Privacy Policy (as amended from time to time), which forms part of these Terms available at Privacy Policy, which is incorporated into these Terms by reference.
  • "Research Data" means datasets, files, and materials (including CSV, XLSX, SPSS, SAS, imaging, genomic, and other oncology-related data) that you upload or submit to the Services for analysis, computation, or visualization.
  • "Sensitive Medical Data" means medical, clinical, or health-related data as described in Section 1.2 of the Privacy Policy, including without limitation cancer diagnosis, imaging, pathology, genomic, biomarker, treatment, laboratory, and clinical-note data.
  • "Submitted Data" means User Content that you upload, input, or otherwise provide to the Services, including Research Data, Sensitive Medical Data, and Institutional Data.
  • "User Content" collectively means Research Data, Sensitive Medical Data, Institutional Data, and any other data or content you or your organization upload, submit, or otherwise make available through the Services.
  • "You," "Your," or "User" means any individual or entity accessing or using the Services, including institutional administrators and authorized users.

2. ACCOUNT REGISTRATION

A. Account Creation

You may be required to create an Account to access and use certain features of the Services. By creating an Account, you represent and warrant that:
  • You provide accurate, current, and complete information;
  • You will maintain the confidentiality of Your login credentials and are responsible for all activities occurring under Your Account;
  • You will maintain and promptly update your information as needed;
  • You are not barred from using the Services under any applicable law; and
  • If You register on behalf of a company or organization, You have authority to bind that entity to these Terms.

B. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your Account. You agree to notify DATAIZE immediately of any unauthorized use of your Account or any other breach of security. Accounts are personal to You and may not be transferred, assigned, or shared with any other person or entity, except as expressly permitted in these Terms. The Services provide multiple levels of access.

C. Suspension and Termination

DATAIZE may refuse to create an Account, or may suspend or terminate your Account at any time, including for: (i) violation of these Terms or the Privacy Policy; (ii) non-payment of fees; (iii) suspected fraud or misuse; or (iv) legal or regulatory reasons.

D. Closure by User

You may close your Account at any time via your Account settings or by contacting DATAIZE. Upon closure, DATAIZE may retain or delete User Content and account information in accordance with its data-retention obligations and the Privacy Policy. You are responsible for exporting any data you wish to retain prior to closure.

E. Privacy Reminder

Registration information is processed in accordance with the Privacy Policy.We use your personal information for the following purposes:
  • To Provide and Improve Our Services: To operate, maintain, and enhance our Services and to develop new products and features.
  • To Communicate with You: To send service updates, security alerts, and support messages, and to respond to your inquiries.
  • For Marketing and Advertising: To send you promotional communications about our products and services that may be of interest to you.
  • For Analytics and Research: To analyze usage trends and to understand how our users interact with our Services.
  • To Comply with Legal Obligations: To fulfill legal requirements and protect our rights and interests.
  • To Ensure Security: To detect and prevent fraudulent activities and unauthorized access to our Services.

3. PAYMENT AND CDA DATA EXTRACTION SERVICES

A. CDA Data Extraction Services

As of the Effective Date, DATAIZE provides CDA (Clinical Data Analysis) Data Extraction Services to users located in the Republic of Korea.

CDA Services are offered on a project-based, non-recurring payment basis, rather than as a subscription.

CDA Data Extraction Service Overview

CDA Data Extraction Services are designed to extract, structure, and deliver clinical or research-related data based on project-specific requirements defined at the time of purchase.

Each CDA project is scoped individually and may include:

  • Extraction of structured or semi-structured datasets
  • Parsing and normalization of uploaded or connected data sources
  • Preparation of analysis-ready datasets
  • Secure storage and controlled delivery of extracted data

Pricing & Payment Structure

CDA Services are billed per project.

Fees are determined based on factors such as:

  • Data volume or size requested by the user
  • Variables to be extracted (number and complexity of fields)
  • Data size and complexity
  • Source format and structure
  • Extraction logic and normalization requirements
  • Computational and infrastructure resources required

Payment is required in advance prior to the initiation of data extraction.

CDA Services do not automatically renew and are not offered as monthly or recurring subscriptions.

Service Execution

A CDA project is considered to have commenced once any of the following occurs:

  • Execution of data extraction pipelines
  • Allocation of computational or infrastructure resources
  • Parsing, transformation, or normalization of source data
  • Partial or full extraction of datasets

Once execution has begun, the project is deemed active and subject to the applicable refund policy.

Service Scope Changes

Any changes to the scope of a CDA Data Extraction project after purchase may require:

  • Re-scoping of the project
  • Additional fees
  • Written confirmation from both the user and DATAIZE

DATAIZE is not obligated to perform extraction work beyond the originally agreed scope without such confirmation.

Plan & Service Modifications

DATAIZE reserves the right to modify, suspend, or discontinue CDA Data Extraction Services or related features at its discretion.

Such changes will not affect projects that have already been paid for and initiated, except as required by applicable law.

E. Refund Policy

Members who have entered into a contract with the Company for CDA Data Extraction Services may request cancellation and a refund under the conditions outlined below.

1. Refund Requests by Members

If data extraction has not yet been initiated after the service request or project agreement submission, the Member may request a full cancellation and refund of the payment.

Once data extraction processing has begun, including any of the following, refunds are no longer available:

  • Execution of data extraction pipelines
  • Parsing, structuring, or normalization of source data
  • Allocation of computational or infrastructure resources
  • Partial or complete extraction of datasets

2. Refunds Based on Extraction Progress

Refund eligibility is determined solely by the execution status of data extraction, not by delivery or downstream analysis.

  • No extraction initiated: Full refund available upon request.
  • Extraction partially initiated (e.g., test runs, partial dataset extraction): Refunds are generally not available, as data processing resources are considered consumed.
  • Extraction completed: Payments are final and non-refundable.

3. Payment Errors Due to Company Fault

If a payment error occurs due to the Company's fault (including duplicate charges or incorrect billing amounts), the Company will promptly process a refund or correction.

4. One-Time Project Payments (Data Extraction Only)

For CDA services billed on a one-time, per-project basis, refund eligibility is assessed as follows:

  • Projects where no data extraction has been executed are eligible for a full refund.
  • Projects where any portion of data extraction has been executed are deemed fulfilled and are not eligible for a refund.
  • Each project is treated independently. Once data extraction execution begins, the payment for that project is considered final.

5. Service Interruption Due to Company Fault

If data extraction services are interrupted or cannot be completed due to the Company's fault, the Company will assess the impact and may issue a refund corresponding to the unexecuted portion of the extraction service.

6. Final Notes

  • Refund determinations are based strictly on data extraction execution status, not on downstream usage, analysis, or interpretation.
  • All refund requests are subject to review and approval in accordance with this policy and applicable laws.
  • This policy may be updated periodically. Continued use of CDA Data Extraction Services constitutes acceptance of the updated policy.

4. USER CONTENT AND DATA RIGHTS

A. Ownership of User Content

As between you and DATAIZE, you (or your institution) retain ownership of all rights, title, and interest in and to User Content, subject to the licenses granted in these Terms and in the Privacy Policy.

B. Your Responsibilities

You are solely responsible for:
  • The accuracy, quality, and legality of User Content;
  • Obtaining all necessary rights, consents, and authorizations (including IRB/ethics approvals where applicable) before uploading User Content;
  • Ensuring that Sensitive Medical Data relating to minors or third parties is processed lawfully; and
  • Not uploading content that violates any law, court order, or third-party right.
DATAIZE will not sell User Content or use identifiable User Content for advertising, marketing, or unrelated commercial purposes.

C. De-Identified and Aggregated Data

DATAIZE may create De-Identified Data from User Content and may use such De-Identified Data:
  • To improve, validate, and benchmark algorithms and analytical pipelines;
  • For scientific, statistical, and research purposes; or
  • For quality assurance and service optimization.
De-Identified Data will not be used to re-identify individuals except as legally required or explicitly authorized, in line with the Privacy Policy.

D. License to Submitted Data (Aligned with Privacy Policy and PIPA/GDPR Consent Requirements)

As between You and DATAIZE, You (or Your institution) retain all ownership rights in all User Content, including Submitted Data. DATAIZE does not claim ownership over any User Content.You grant DATAIZE a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and otherwise use Submitted Data solely for the purpose of providing, maintaining, securing, supporting, and improving the functionality and performance of the Services (the "Service Operation License"). This license is strictly limited to Service operation and does not permit DATAIZE to use Submitted Data for any unrelated commercial purpose.
  • AI/ML Training and R&D Require Separate Consent.DATAIZE will not use Submitted Data—whether identifiable, pseudonymized, or de-identified—for AI or machine-learning model training, algorithm development, benchmarking, validation, or any research and development (R&D) purpose without Your prior, separate, explicit, and affirmative opt-in consent, or the explicit consent of Your institution. You may withdraw such consent at any time, and withdrawal does not affect the legality of processing performed prior to withdrawal.
  • Use of De-Identified or Pseudonymized Data.If Submitted Data is de-identified or pseudonymized in accordance with the Privacy Policy and applicable laws, DATAIZE may use such data for statistical analysis, security enhancement, quality assurance, error detection, and to ensure and improve the performance and reliability of the Services, provided that such use does not involve re-identification of individuals and remains consistent with the Privacy Policy.
DATAIZE will not sell, rent, or use Submitted Data or any related health information for advertising or marketing purposes without explicit written authorization when required by HIPAA, PIPA, CMIA, or applicable law.

E. Prohibited Data

You agree not to upload the following:
  • Data that you are not legally permitted to disclose;
  • Data obtained without appropriate consent, authorization, or lawful basis;
  • Children's data in violation of PIPA, GDPR, HIPAA, or other applicable laws; or
  • Malicious code or files intended to disrupt the Services.
DATAIZE may, but is not obligated to, remove or restrict access to User Content that it reasonably believes violates these Terms, the Privacy Policy, or applicable law.

F. Data Submission Authority

You represent and warrant that you have all necessary rights, consents, and lawful authority (including, where applicable, IRB/ethics approvals and patient authorizations) to upload, disclose, or otherwise provide User Content—including any Sensitive Medical Data or Protected Health Information (PHI)—to the Services and to grant the licenses set out in these Terms and the Privacy Policy.

G. HIPAA Business Associate Agreements (If Applicable)

If you are a "Covered Entity" or "Business Associate" under HIPAA and you provide PHI to DATAIZE in connection with the Services, you agree that you must enter into a separate Business Associate Agreement ("BAA") with DATAIZE. In the event of a conflict between these Terms and a duly executed BAA, the BAA will control with respect to the processing of PHI.

5. AI OUTPUTS AND NO MEDICAL ADVICE

A. Nature of Outputs

Outputs are generated automatically by statistical models, machine-learning algorithms, or computational workflows applied to User Content. Outputs may be probabilistic, incomplete, or subject to limitations inherent in the models and data.

B. No Medical Advice

Unless explicitly certified under applicable law:
  • The Services are not a medical device and are not approved for diagnostic or therapeutic use.
  • Outputs are provided solely for research, analytical, and informational purposes.
  • DATAIZE does not provide medical advice, diagnosis, treatment recommendations, or clinical decision support.

C. Clinical Judgement and Verification

You acknowledge and agree that:
  • Outputs may contain errors, omissions, or artifacts;
  • Outputs must not be used as the sole basis for any diagnosis, treatment, or clinical decision; and
  • Users, including clinicians and institutions, remain solely responsible for verifying and interpreting Outputs and for all decisions taken in reliance on them.

D. No Warranty on Accuracy

DATAIZE makes no representation or warranty regarding the accuracy, completeness, reliability, or clinical suitability of any Output. All Outputs are provided "AS IS" and subject to the disclaimers and limitations of liability in Section 11.

E. No Medical Practice

The Services do not constitute the practice of medicine or any other licensed healthcare profession and are not a substitute for professional clinical judgment, diagnosis, or treatment. You remain solely responsible for all clinical decisions and patient communications.

6. INTELLECTUAL PROPERTY RIGHTS

A. DATAIZE Content

The Services, including software, algorithms, models, user interfaces, text, graphics, logos, trademarks, documentation, and all other materials provided by DATAIZE ("DATAIZE Content") are owned by or licensed to DATAIZE and are protected by intellectual property laws.

B. License to Use Services

Subject to your compliance with these Terms and payment of all applicable fees, DATAIZE grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and DATAIZE Content solely for your internal research or institutional purposes.

C. Restrictions

Except as expressly permitted, you may not:
  • Copy, modify, or create derivative works of the Services or DATAIZE Content;
  • Reverse engineer, decompile, or attempt to extract source code;
  • Resell, distribute, or commercially exploit the Services;
  • Use the Services to build or train a competing product or service; or
  • Remove or alter proprietary notices.
You may not reproduce, distribute, publicly display, publish, or create derivative works from any DATAIZE Content or Outputs except as expressly permitted in these Terms or in a separate written agreement with DATAIZE.

D. Ownership of De-Identified Data and Usage Data

DATAIZE owns all rights, title, and interest in and to:
  • De-Identified Data generated from User Content; and
  • Usage data, analytics, and telemetry relating to your use of the Services, provided such data does not identify you.
Such data may be used for any lawful purpose consistent with the Privacy Policy.

7. PROHIBITED CONDUCT

A. As a User, when using the Services, you agree not to engage in the following conduct:

  1. Use the Services for any illegal purpose or in violation of any local, state, national, or international law or regulation;
  2. Use the Services in violation of any law, regulation, or third-party rights;
  3. Use the Services for patient-facing diagnosis or treatment, or to replace professional medical judgment;
  4. Upload content that is fraudulent, defamatory, obscene, harassing, or otherwise objectionable;
  5. Introduce viruses, malware, or other harmful code;
  6. Attempt to gain unauthorized access to the Services, user accounts, or underlying infrastructure;
  7. Circumvent security controls or attempt to probe, scan, or test the vulnerability of any system;
  8. Attempt to re-identify De-Identified Data or circumvent pseudonymization or anonymization safeguards;
  9. Use any automated tool (scraper, crawler, bot) to access or extract information from the Services, except via documented APIs and with our prior written consent;
  10. Interfere with or disrupt the integrity or performance of the Services; or
  11. Misrepresent your affiliation with any person or entity.
DATAIZE may suspend or terminate your access for any suspected violation of this Section 7.

8. SECURITY AND DATA BREACH NOTIFICATION

A. Security Measures

DATAIZE implements administrative, technical, and physical safeguards designed to protect Personal Information, Sensitive Medical Data, Institutional Data, and Research Data, including:
  • Encryption in transit and at rest;
  • Access controls and role-based permissions;
  • Audit logging and monitoring;
  • Vulnerability management and incident response; or
  • Vendor and subprocessor risk assessments.
Details are described in the Privacy Policy.

B. No Absolute Security

You acknowledge that no method of transmission or storage is completely secure. DATAIZE cannot guarantee that unauthorized access, disclosure, or loss will never occur.

C. Breach Notification

In the event of a data breach involving Personal Information or Sensitive Medical Data, DATAIZE will notify affected users and relevant authorities in accordance with PIPA, GDPR, HIPAA/CMIA, and other applicable laws, as described in the Privacy Policy.

D. Backup Retention

Backups containing Personal Information or Sensitive Medical Data are maintained only for business continuity and disaster recovery purposes and are deleted or overwritten within ninety (90) days after the primary data is deleted, unless a longer retention period is required by law or is subject to a legal hold.

9. INTERNATIONAL DATA TRANSFERS

DATAIZE is headquartered in the Republic of Korea and may process data in other jurisdictions (including the EU and U.S.). When Personal Information or Sensitive Medical Data is transferred internationally, DATAIZE will implement appropriate safeguards (such as Standard Contractual Clauses, encryption, and access controls) as described in Section 9 of the Privacy Policy.
By using the Services, you acknowledge and consent to such cross-border transfers to the extent permitted by applicable law.

10. TERMINATION; EFFECT ON DATA

A. Termination by You

You may stop using the Services at any time and may request closure of your Account via your Account settings or by contacting DATAIZE. Upon our confirmation of your request, termination will be processed in accordance with this Section 10 and the Privacy Policy.

B. Termination by DATAIZE

DATAIZE may suspend or terminate your access to the Services, in whole or in part, immediately and without notice if:
  • You breach these Terms or the Privacy Policy;
  • You fail to pay amounts due;
  • Your use poses security or legal risk; or
  • We are required to do so by law or regulatory order.

C. Effect of Termination

Upon termination or expiration:
  • Your right to access the Services immediately ceases;
  • DATAIZE may delete or anonymize User Content in accordance with its data-retention policies and the Privacy Policy;
  • Certain data may be retained as necessary to comply with legal obligations, for dispute resolution, or for enforcement of these Terms; and
  • Except where a longer retention period is required by law, DATAIZE will delete or anonymize User Content within seven (7) days after account termination or closure. Certain system logs and minimal account metadata may be retained for up to thirty (30) days for fraud prevention, audit, dispute resolution, and compliance purposes, as described in the Privacy Policy.
Backups may persist for a limited period and will be securely deleted or overwritten in accordance with our backup policies.

11. DISCLAIMERS AND LIMITATION OF LIABILITY

A. General Disclaimers

To the maximum extent permitted by law, the Services, DATAIZE content, Outputs, and any other materials are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability.Without limiting the foregoing:
  • DATAIZE does not warrant that the Services or Outputs will be error-free, uninterrupted, or secure;
  • DATAIZE does not warrant that the Services or Outputs will meet your requirements or any regulatory standard; and
  • DATAIZE does not provide medical, legal, or other professional advice.

B. Limitation of Liability

To the maximum extent permitted by law:
  • DATAIZE and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of (or inability to use) the Services or Outputs, even if DATAIZE has been advised of the possibility of such damages.
  • In no event will DATAIZE's total aggregate liability arising out of or relating to these Terms, the Services, or Outputs exceed the amount you paid to DATAIZE for the Services during the twelve (12) months immediately preceding the event giving rise to liability.
Certain jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the above limitations shall apply only to the extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DATAIZE and its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
  • Your use of the Services or Outputs;
  • Your violation of these Terms or the Privacy Policy;
  • Your violation of any law or third-party right (including privacy, data-protection, and intellectual-property rights);
  • Your upload or processing of Sensitive Medical Data or Institutional Data without appropriate legal basis or consent; or
  • Any attempt by you to re-identify De-Identified Data.
DATAIZE reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with DATAIZE in the defense of such matter.

13. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and any dispute arising out of or relating to them or to the Services shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict-of-law principles.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of Seoul, Republic of Korea, unless otherwise required by mandatory law.

14. MISCELLANEOUS

A. Entire Agreement

These Terms, together with the Privacy Policy, any applicable order forms, data-processing agreements, consent forms, and supplemental terms referenced herein, constitute the entire agreement between you and DATAIZE with respect to the Services and supersede all prior or contemporaneous communications, proposals, or agreements (whether written, oral, or electronic).

B. Amendments

DATAIZE may amend these Terms as described in the IMPORTANT section and in accordance with applicable law. No modification by you shall be binding unless in a written agreement executed by both parties.

C. Assignment

You may not assign or transfer these Terms, in whole or in part, without DATAIZE's prior written consent. DATAIZE may freely assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, change of control, or sale of assets.

D. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

E. No Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. A party's failure to assert any right shall not constitute a waiver of that right.

F. Force Majeure

Neither party shall be liable for any delay or failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, civil disturbances, labor disputes, internet or telecommunications failures, power outages, or governmental actions.

G. Notices

All notices shall be provided in writing and deemed effective when:
  • Posted within the Services or on the Website;
  • Sent via email to the address associated with your account; or
  • delivered via recognized courier to the address designated for DATAIZE in Section 15.
You are responsible for ensuring your contact information is current.

H. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary duty, or agency relationship between you and DATAIZE. You act solely as an independent user or institutional customer.

I. Governing Law

Headings are for convenience only and have no legal effect. No rule construing ambiguities against the drafting party shall apply; both parties are deemed to have participated in drafting.

J. Survival

The provisions of these Terms that, by their nature, are intended to survive termination or expiration shall remain in full force and effect, including without limitation those relating to Intellectual Property (Section 6), Restrictions on Use (Section 7), Confidentiality, Privacy, and Data Protection (Sections 4, 8, and 9), Disclaimers — including all Medical Accuracy and Diagnostic Disclaimers (Sections 5 and 11) — Limitation of Liability (Section 11), Indemnification (Section 12), Governing Law and Dispute Resolution (Section 13), Miscellaneous (Section 14), together with any other obligations which expressly or by their nature should continue to apply after termination.

K. Third-Party Services

The Services may interoperate with or link to third-party platforms, APIs, cloud providers, or institutional systems (e.g., SSO). DATAIZE is not responsible for the availability, security, legality, or performance of such third-party services. Your use of third-party services is governed by their terms and conditions.

L. No Legal, Medical, or Clinical Advice

DATAIZE is not a healthcare provider, medical device manufacturer (unless explicitly certified), or law firm. The Services and outputs—including statistical analyses, AI-generated insights, visualizations, or summaries—are provided solely for informational and research-support purposes. They are not medical advice, legal advice, diagnosis, treatment recommendations, or clinical decision-making tools. You remain solely responsible for verifying output accuracy and complying with all applicable medical, legal, research, and institutional standards. DATAIZE will use commercially reasonable efforts to respond to user inquiries within seven (7) business days, or within the timeframe required by applicable law.

15. CONTACT INFORMATION

If you have any questions about these Terms of Service or our practices, please contact us at
Seoul Medical Informatics Intelligence Lab, Inc. ("DATAIZE")

Email: ylchoi@dataize.io

Phone: +82-1522-5730

Address: 6F, K67, Yeongdong-daero 602, Gangnam-gu, Seoul, Republic of Korea

Attention: Ye-Lim Choi (Chief Privacy Officer/Data Protection Officer, DPO)

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